CLIENT INFORMATION

Delivery, thoughtfully arranged.

Orders are arranged from Fotang Town, Yiwu, Zhejiang, China. Shipping is quoted for your selection and destination.

Preparation time

Samples normally take 1–3 days to prepare. Regular orders target 3–5 days after payment and written order confirmation, subject to stock and the agreed requirements. These are preparation targets, not delivery guarantees.

Shipping options

UPS, FedEx, country-specific shipping lines are available quotation options. We can quote FOB, EXW, DAP, DDP; the route, named place, delivery scope and suitability for your country are confirmed before payment.

Before agreeing to an order

Ask for the available delivery service, shipping charge, estimated dispatch window and estimated transit time. A quote must distinguish product cost, shipping and any known additional charges.

Duties and taxes

Confirm who is responsible for import duties, taxes and clearance charges. These can vary by destination and shipping arrangement. No universal duty-paid or free-shipping promise is made here.

Tracking and changes

Your quote should distinguish the preparation target from estimated transit time and confirm how tracking is provided. Ask sales about an address change before dispatch; carrier and customs conditions can affect the final delivery date.

Contact & enquiries